Re: Why is it important to reorganize the help files

Subject: Re: Why is it important to reorganize the help files
From: Writers Book Mall <steve -at- writersbookmall -dot- com>
To: Zen C <zenizenc -at- yahoo -dot- com>, techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 1 Aug 2007 06:18:25 -0700 (PDT)

Since you're at a software company, the explanation is
pretty simple: explain that instead of hard-coding the
information in multiple locations, making it confusing
for the reader and hard to maintain, you propose
organizing just like you would a software program,
with the introductory definitions occuring once at the
beginning so that subsequent sections can refer to
them.

--- Zen C <zenizenc -at- yahoo -dot- com> wrote:
> The company I work for has a software with 5 modules
> and some functions can be done in 3 different ways
> using different modules. I am taking over the help
> files and have been asked to clean the mess, but
> need to give valid reasons for my suggestions.
[...]
> Information in these modules are all repeated
> including explanations of controls ( e.g what a
> dialog box is) everywhere in the document.
[...]
> Can anyone please give some good points I can give
> as reasons for the change.

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