RE: The coming predominance of user experience andtechnicalcommunications

["Dori Green" <dgreen -at- associatedbrands -dot- com>]

Wendy Loreti wrote:

...here in PA no one was allowed to self-serve gasoline on
the theory that it was too dangerous.  

************************************

I remember a junior college chemistry prof who took the time to explain in detail how the benzene compounds in gasoline fumes were harmful with long-term exposure but not on an occasional, short-term basis.  So it was safe to pump our own, but not to spend hours around the stuff every day.  There was method to his madness -- he got our attention (several of us worked at gas stations) and introduced us very cleverly to the concept of electron exchange.  I have always remembered his technique of using examples from a user's everyday life to help explain complicated technical material.

Dori Green
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/ for more resources and info.