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RE: The coming predominance of user experience and technicalcommunications
Subject:RE: The coming predominance of user experience and technicalcommunications From:Chris Borokowski <athloi -at- yahoo -dot- com> To:TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 25 Jul 2007 08:16:50 -0700 (PDT)
Technical writers look at software from the user perspective, not a
specialized technical skill (development, QA, PM) that manages aspects
of the software. We're the only ones who look at the whole in terms of
who is actually using it.
And as much as I detest admitting it, the success of both Apple and
Windows shows us how powerful refined interfaces can be in making
people happier, more productive and less grumbly.
--- Simon North <Simon -dot- North -at- quintiq -dot- com> wrote:
> User interfaces are, among other things, about communication between
> the software and the user ... 'here I am, you can do this with me,
> like
> this,
> then this, and then you do this ...." Microsoft called them inductive
> interfaces,
> and I am still trying to get a grip on user experience (which is both
> where I
> see and want to see my career going), but the bottom line is about
> communication and as a technical writer, I *do* communication.
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