Software Manuals

["Johnson, Joyce" <JJohnson -at- abc-sg -dot- com>]

Hi All -

What should be included in a software manual?  

This may seem like a simple question, but a colleague of mine has a very
different opinion than mine on exactly what the contents of a software
manual should include, so I'm asking the experts.

How do you feel about screen captures in a software manual? Are they
essential or can you do without them?

Do you think online help can replace a software manual?

Thanks for your help!
Joyce



Joyce Johnson
Lead Technical Writer
AmerisourceBergen Solutions Group
875 Woodlands Parkway
Vernon Hills, IL  60061
847/808-5875

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