RE: 40-hour weeks

["Melissa Nelson" <melmis36 -at- hotmail -dot- com>]

The care and feeding of SME's...I LOVE IT!! Sounds like a million dollar 
selling book to me! :)

Melissa




>From: "Dori Green" <dgreen -at- associatedbrands -dot- com>
>To: <techwr-l -at- lists -dot- techwr-l -dot- com>
>Subject: RE: 40-hour weeks
>Date: Fri, 6 Jul 2007 11:27:12 -0400
>
>Melissa Nelson wrote:  wanna form a support group? :)
>
>*********************
>
>It's called STC, the official support group for writers struggling to get 
>the doggone info.  I did a presentation at our local chapter's spring 
>conference on care and feeding of (and info extraction from resistant) 
>SMEs.
>
>Dori Green
>
>
>
>
>
>
>
> >From: Richard Lewis <tech44writer -at- yahoo -dot- com>
> >To: Kevin McLauchlan <kmclauchlan -at- safenet-inc -dot- com>,TECHWR-L
> ><techwr-l -at- lists -dot- techwr-l -dot- com>
> >Subject: RE: 40-hour weeks Date: Fri, 6 Jul 2007 07:44:32 -0700 (PDT)
> >
> >Only about 20% of my time per week is productive - that includes analysis
> >(i.e., learning).   Where does the rest of the time go?   In my current
> >assignment, I am driving enterprise-wide integration efforts (i.e., I am
> >doing a bunch of essential data flow diagrams).   I have to talk with a
> >large number of analysts, managers, etc to tie their automation efforts
> >together.  (Their documentation of what they are doing is largely 
>useless:
> >I want to know what they are doing, and all they ever want to document is
> >how they are doing what they are doing.)
> >
> >   Soooooo much time is wasted in trying to get answers to my questions
> >(i.e., not on learning, but in getting the learning inputs).   There are
> >two main reasons for this:
> >
> >   *  Most people spend just about all of their time focused on things 
>that
> >are either are non-relevant, or that should not be considered until much
> >later in a project.   These people - often senior level  - are basically
> >incapable of  answering questions about some of the most important things
> >for which they are charged.
> >
> >   *  Some people are very turf conscious.   They feel that if I know the
> >essentials of what they know that it subtracts from their power base.
> >
> >   This is the way the work world works except in some rare, 
>highly-focused
> >efforts - people working 41 or MORE hours per week focused on the trivial 
>-
> >and taking forever to get some minor thing done.
> >
> >   Richard Lewis
> >
> >
> >Kevin McLauchlan <kmclauchlan -at- safenet-inc -dot- com> wrote:
> >   On Behalf Of Richard Lewis wrote:
> >
> > > I work a max of 40 hours a week. Of that, only about 20% of my time is
> > > productive.
> >
> >Ah, but remember that old joke:
> >
> >Homeowner has plumbing problem and calls plumber.
> >Plumber arrives, surveys situation for a couple of minutes, hauls out a 
>big
> >pipe-wrench and hits the pipe hard.
> >"That'll be $200", sez the plumber.
> >The homeowner is outraged. "Whaddya mean $200!? All you did was whack the
> >pipe! I could have done that!"
> >Plumber ponders for a few seconds, scribbles on a pad and hands homeowner
> >an
> >itemized bill ~
> >"Hitting pipe ... $5.00
> >Knowing where to hit ... $195.00"
> >
> >At least some of that other eighty percent of your time is where you 
>learn
> >all about "where to hit". Yes?
> >
> >Kevin
> >
> >
> >
> >
> >---------------------------------
> >Boardwalk for $500? In 2007? Ha!
> >Play Monopoly Here and Now (it's updated for today's economy) at Yahoo!
> >Games.
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