Re: Unable to publish WebHelp files on the server

[Writers Book Mall <steve -at- writersbookmall -dot- com>]

I don't know Sharepoint, but 404 is a file-not-found
error, not access-denied. Check your paths and
permissions, including folder permissions.

--- Prashanth Menon <prashanthv -dot- menon -at- gmail -dot- com>
wrote:

> Hi All:
> 
> In my company, the online help review process is
> fairly simple. I use
> a server box to publish the WebHelp files. The
> reviewers access the
> online help, navigate to the topics they own, and
> send me their
> feedback via email. This has been working very well
> for us.
> 
> Recently I installed SharePoint Portal Server (SPS)
> 2003 on this
> server. Nowadays "404 File not found error" is
> displayed every time
> the reviewers access the Help. Does anyone know why?
> 
> I have created a "OLH" folder within the server root
> folder for
> publishing the files. When I enter the servername
> alone in the
> browser, SPS home page is displayed. However, access
> is denied (404)
> to the Help pages both from within and outside the
> server.
> 
> In a stopgap arrangement, I have installed Apache on
> my desktop and
> exposed these files for review. I am still looking
> for a reason why
> the server is not letting me to publish the Help
> files.
> 
> Your help is appreciated.
> 
> Thanks,
> Prashanth

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