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Subject:RE: More genteel than "Sanity Checked" From:"Dori Green" <dgreen -at- associatedbrands -dot- com> To:<techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 30 May 2007 14:15:49 -0400
Okay, I'll rephrase:
If you don't want customers to see something and it might be a problem if they do, don't put it into writing.
Pick up a phone.
If it's not intended for customers specifically but it would not be a problem if they saw it,
knock yourself out.
Dori Green
-----Original Message-----
From: John Posada [mailto:jposada01 -at- yahoo -dot- com]
Sent: Wednesday, May 30, 2007 1:38 PM
To: Dori Green; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: More genteel than "Sanity Checked"
> If it isn't intended for customers' eyes, don't put it into
> writing. Anywhere. Uh uh.
I've created thousands of pages of documentation that has never been
meant to be seen by customers (8,000 pages at B&N.com, about 2,000
pages at Aon), all for internal consumption.
Or do you mean something else?
John Posada
Senior Technical Writer
"They say everyone needs goals. Mine is to live forever.
So far, so good."
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