RE: What is More Important?

["Lauren" <lt34 -at- csus -dot- edu>]

Well both options seem to be lacking the element of usability.  But if I
must pick one, then I would probably take the second because a well-written
inaccurate document is less usable than a poorly written accurate document.

Lauren
 

> -----Original Message-----
> From: techwr-l-bounces+lt34=csus -dot- edu -at- lists -dot- techwr-l -dot- com 
> [mailto:techwr-l-bounces+lt34=csus -dot- edu -at- lists -dot- techwr-l -dot- com] On 
> Behalf Of richard -dot- melanson -at- us -dot- tel -dot- com
> Sent: Tuesday, May 15, 2007 2:23 PM
> To: dgreen -at- associatedbrands -dot- com; techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: What is More Important?
> 
> May I ask everyone a question. What is more important, having 
> the content of a manual written well or having the content of 
> a manual technically accurate, and no they are not mutually 
> exclusive :-) 
> 
> Please may I ask that you just pick one or the other, I know 
> that we can list a myriad or reasons why each is important 
> and at times mandatory, I am just asking everyone to decide 
> and pick one. 
> 
> I am fortunate enough to have been on both sides of the 
> fence. I was a Product Support Engineer for years working on 
> Ion Implanters trying to use the manuals available and now I 
> am the Writer of those manuals. 
> 
> If this has been asked before, please accept my apologies and 
> point me to where the answer is stored. I really appreciate 
> your help Everyone, thank you.
> 
> 
> Richard Melanson
> Technical Writer

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