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OTOH, many companies make their manuals available online for
prospective buyers to access. Sometimes everything a company
does supports sales in some way or another.
Gene Kim-Eng
----- Original Message -----
From: "Stuart Burnfield" <slb -at- westnet -dot- com -dot- au>
> I remember reading something on the art of sales that said, "As soon as
> you've made the sale--stop selling!" That is, don't keep listing the
> virtues of the product and don't keep assuring the customer that they've
> made a great decision. Manuals should be written on the assumption that
> the sale has already been made, and now it's time to get to work.
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