Re: Why???

["Pro TechWriter" <pro -dot- techwriter -at- gmail -dot- com>]

Jonathan said he has an assignment to ask "Why." I agree with what Richard
said, plus a little.

In Journalism, we are directed to ask, "who, what, why, where, and how."
It's not a bad rule for tech writers to use either. Just asking Why would
not be complete, in my opinion. For example, I ask questions like these:

   - Who would use this?
   - Why would they use it?
   - What need does this address? What task will the user complete by
   doing this?
   - How do they access this? Use it? Set up their account?
   - Where do they ... save the files, run the report, update the
   database... and so on.

:-)

PT.


On 5/1/07, Combs, Richard <richard -dot- combs -at- polycom -dot- com> wrote:

> Neha Jain wrote:
>
> > Hi
> > I have to make a list of questions that we ask while we
> > gather information from engineeers.
> > Condition being that the questions have to start from 'Why'?
>
> Why aren't you making a list of questions that start with "who," like
> Jennita? Why does the class you all are taking have such contrived
> homework assignments?
>
> ;-)
>
> Richard
>
>
> ------
> Richard G. Combs
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> Polycom, Inc.
> richardDOTcombs AT polycomDOTcom
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> 303-777-0436
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