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RE: Feedback requested: What doc format do your customers require?
Subject:RE: Feedback requested: What doc format do your customers require? From:"Combs, Richard" <richard -dot- combs -at- Polycom -dot- com> To:"Shawn" <shawnly9 -at- yahoo -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 25 Apr 2007 15:12:41 -0600
Shawn
> Do your end-users still require documentation in PDF
> (regardless of whether they actually read it or not!)? My
> feel is that they will require a PDF as a security blanket,
> but then want the "nicety" of other tools....online help,
> flash demos, HTML documentation, etc.
Why do you want to know what _my_ end-users want? They're probably very
different people in a very different field performing very different
tasks from _your_ end-users.
Richard
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Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
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rgcombs AT gmailDOTcom
303-777-0436
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