RE: Knowing what offends the audience (was Geoff Lane's "arrogant PCbunch"

["Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>]

Ha-ha. But seriously, don't you *ever* try to find out what works and
what doesn't in your documentation?

It's not easy to get useful feedback. But at least once, someone should
look at the cost of getting it, as opposed to the cost of *not* getting
it.

> -----Original Message-----
> From: Kevin McLauchlan
> Sent: Thursday, March 15, 2007 10:48 AM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Knowing what offends the audience (was Geoff Lane's 
> "arrogant PCbunch"
> 
> My audience is engineers and technicians and developers 
> around the world, at least half of whom have English as 
> their second or third language. I've met a small handful who 
> have visited us, over the years. For the other 99.9%, I'll 
> never meet them or correspond with them.
> 
> I'm not sure quite how I'd go about determining that some of 
> them are offended by white space and numbered lists (both of 
> which I shamelessly use in my docs).
> 

This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited.  If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter.  Thank you.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include single source authoring, team authoring,
Web-based technology, and PDF output. http://www.DocToHelp.com/TechwrlList

Now shipping: Help & Manual 4 with RoboHelp(r) import! New editor,
full Unicode support. Create help files, web-based help and PDF in up
to 106 languages with Help & Manual: http://www.helpandmanual.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.