Computer/IT Jargon List

[Cloy Tobola <cloy -dot- tobola -at- ndsu -dot- edu>]

Below are the items on my current "terms to avoid" list for our ITS 
department. Additions to the list would be appreciated.

-Cloy


====================
application / program / software – program and software are commonly 
used by the public. Application is acceptable if the meaning is clear 
from context.

client – generally avoid when referring to software that connects to a 
server. Instead use program, “network software,” “network connection 
software," etc., for clarity.

force – when used in regard to passwords, avoid cryptic phrases like 
"force a password change."

hyperlink – acceptable, but link (or “page link” for remedial audiences) 
is clearer.

legacy systems – generally use “former computer systems,” or “existing 
systems,” or define. The connotation of the term, which may not be 
obvious to readers, is that this refers to outdated hardware and software.

peripheral – avoid. Specify the particular items (mouse, keyboard, 
monitor, etc.) if possible or use “external hardware” or “external 
computer devices.”

phishing - fraudulent e-mails designed to fool users into revealing 
personal information for criminal gain. Explain.

telephony – telephone and/or network services is a more user-friendly term

versioning, version control – explain that this means the ability to 
control and track document changes

VoIP – transmission of phone calls over the Internet or other data 
network, rather than over traditional phone lines. Avoid or explain.

Web-based, Web[-based] application, Web[-based] interface – in most 
instances, it’s important to explain that Web-based means that 
information is managed using a “web form,” similar to the process used 
to order a book on Amazon.

virus – typically understood by non-technical users. Avoid terms like 
worm and "Trojan horse" when referring to computer viruses. If specifics 
are required, define.



=================================
Cloy Tobola
ITS Communications Coordinator
Information Technology Services
North Dakota State University
Fargo, ND  58105
Office: 701-231-6108
Cell: 701-261-3700
Email:  cloy -dot- tobola -at- ndsu -dot- edu
Office: 210B IACC
=================================

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