TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
So the Big Dig is reopening today after the documented inspection and
repair of over 3,000 ceiling hangers. Meanwhile an investigation
continues into where the blame lies for the improper installation of
two-thirds of them.
We've had threads in the past about the role of poor documentation in
significant engineering failures. What I'm wondering is whether that's
going to turn out to be a factor here. Apparently, the ceiling system
was an innovative design. So there would not be a pool of workers
experienced with installing these bolts. Was there training? What
documents were used in the training? Who was responsible for writing,
designing, testing, and approving the training documents? What documents
were provided with the bolts? Who was responsible for writing,
designing, testing, and approving the installation instructions?
Anyone in Massachusetts want to volunteer to stay on top of this story
and report here? It might prove interesting and instructive.
WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today! http://www.webworks.com/techwr-l
Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include single source authoring, team authoring,
Web-based technology, and PDF output. http://www.DocToHelp.com/TechwrlList
