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In order to have specific, measurable objectives, specific, concrete processes are required. That is where you are going to run into problems as a TW. It is not like engineering where formal analysis preceeds formal design - it is, for most, an art.
Richard Lewis
Sarah Bouchier <Sarah -dot- Bouchier -at- exony -dot- com> wrote:
It's review time here at my workplace, and I have to come up with some
objectives for myself. Ones that are Specific, Measurable,
Results-Oriented etc.
I know Dori recently posted some good ideas in terms of 'cost of
quality', but the risk avoidance aspect is largely irrelevant for my
situation so for various reasons I don't think I can use that metric
here. My role is incredibly varied (I am the only technical author
here, but as well as full-time documenting I also take on aspects of QA
and marketing) and constantly evolving.
In short, I'm having difficulty coming up with anything other than 'I
meet six impossible deadlines before breakfast, what more do you want?'.
I'd welcome advice, especially from those who have been in similar
situations!
S.
-----------------------------------------
Sarah Bouchier
Technical Author
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WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today! http://www.webworks.com/techwr-l
Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include single source authoring, team authoring,
Web-based technology, and PDF output. http://www.DocToHelp.com/TechwrlList
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