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> At times I wonder why I bust a gut producing documentation
> nobody's ever going to read, or believe if they do...
>
> Someone say something positive, quick!
Two of our main products just came out with a new major version. A
few beta cutomers were signed up. I'd created the migration
documents, a process mandatory if you had the previous version of the
application.
Technical Support would not attempt the migration with the customer
without my documents.
John Posada
Senior Technical Writer
"I think the problem, to be quite honest with you, is that you've never actually known what the question is."
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