Help system maintenance questions

["Brasel, Russell" <russell -dot- brasel -at- hccredit -dot- com>]

Although I'm not to this point yet in my Help System, I was wondering
when I should schedule maintenance and updating for the system.  How do
the rest of you handle this?  Send out a general notice that you'll be
updating the help system (which will be ignored by someone, resulting in
a call to the Helpdesk, who then chews you out) or wait until other
system maintenance?  Or come in at 3:00 am when nobody will be using it?

And what issues are raised if the help system is embedded into your
in-house software?  

Thanks,

RGBrasel


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