RE: Chattiness in manuals

Subject: RE: Chattiness in manuals
From: "Claire Conant" <Claire -dot- Conant -at- Digeo -dot- com>
To: "Dick Margulis" <margulisd -at- comcast -dot- net>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 17 Oct 2006 11:19:28 -0700

We approach the time issue by testing to see how long (on average) it
takes, and then saying so. For example "This may take up to five
minutes."

Simple. To the point.



Dick wrote:

It seems to me that if you are documenting a procedure that includes the

necessity of waiting until a long process runs its course and that does
not have built into it a progress bar or other indicator of time
remaining, it would not be a bad thing to advise the reader to chill for

a few minutes, lest they start banging on keys and clicking things,
thereby disrupting the process and leaving the computer in an unstable
state.

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