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Re: Why marketing should make the user manuals

Subject: Re: Why marketing should make the user manuals
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: <siliconwriter -at- comcast -dot- net>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 31 Aug 2006 20:25:26 -0700

There's really nothing utopian about the place. The software
and data generated comes out in color, the engineering
schematics are in color, the screencaps are in color. We
just insert them the way they come. This process is the
same whether the docs are in Frame or in Word (we do
some of both).

Our documents are actually delivered to most customers as
PDFs. We very rarely print anything besides the marketing
brochures.

Gene Kim-Eng


----- Original Message ----- From: <siliconwriter -at- comcast -dot- net>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Thursday, August 31, 2006 9:32 AM
Subject: Re: Why marketing should make the user manuals


I've said it before, I'll say it again:

Gene must work in Utopia.

(sigh)

I'd love to have the kind of money this documentation process describes. I don't even have enough to pay for FrameMaker.

I must say, the post we were referred to did make the best argument I've ever seen for having Marketing do the manuals, something I've always opposed because usually Marketing wants me to document vaporware....

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