RE: What is a business analyst

Subject: RE: What is a business analyst
From: "Lowe, Karen" <karen -dot- lowe -at- cgi -dot- com>
To: <kmurri -at- comcast -dot- net>
Date: Thu, 24 Aug 2006 11:22:36 -0400

Karen Murri asked: What does a business analyst do that's different from what a tech writer does? How is it different from systems analyst?
KL - BA comes into the process way earlier than a tech writer. The BA identifies the problem that the customer has, knowing that there is a system solution but not saying what exactly it will be. That's what the system analyst does. So the BA will say that the customer needs an application that lets them do x in their y process, and x has to do a, b, c and it would be great if it could address problem d. The BA details the issues, the customer's process and limitations, and the business requirements in one or more documents. These could include diagrams and functional specifications, but the BA doesn't propose the technical solution(s). That's up to the system people. Also, the BA acts as a 'translator' between the business people (who will use the system) and the development team (who build the system), so that the system build meets the needs of the people who use it.

KM - How did those of you with that title get into that work?
KL - not sure, but I think it's usually through the back door!

KL - Is there any particular education needed?
KL - There are certificate courses similar to or

KM - Are there any good sites on the internet where I could educate myself
about business analysis?
KL - is good.

Karen Lowe
CGI Production Field Management Team
800-5th Avenue SW, Suite 900
Calgary, AB  T2P 3T6
(403) 213-8485

WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today!

Easily create HTML or Microsoft Word content and convert to any popular Help file format or printed documentation. Learn more at

You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit for more resources and info.


Previous by Author: Re: character encosing
Next by Author: RE: Macro for Word
Previous by Thread: RE: E-mail problems?
Next by Thread: Whats business analyst/Now: What Is Project Manager?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads