RE: Getting rid of the manual

["Johnson, Tom" <TJohnson -at- starcutter -dot- com>]

With the discussion of dispensing with printed documentation, I thought I'd pass along the following blog entry 

"FedEx delivered a Safari top yesterday for the Jeep and I spent an exhausting hour trying to put it on.  Unsuccessful, I decided to try again this morning by reading the directions and would you believe it only took 10 minutes to read the directions 5 times and 5 more minutes to install the top.  Elated, I drove to town hoping it wouldn't blow off at 55 and it didn't.  Anyway, it was a delightful day for a tour of the back roads of Leelanau County." 

http://www.lelandreport.com/index.asp?indate=7/25/2006

At least one person has a better appreciation for the work we do. Knowing that he is a retired engineer might explain his reluctance to start by reading the directions. <g>


Tom Johnson
Technical Writer
tjohnson -at- starcutter -dot- com 
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