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David Dubin wondered: <<Here is a question that has just arisen with
us. Where should we put the Index for a technical course with multiple
volumes?>>
In each of the volumes. If a reader has only one volume available to
them (e.g., they borrowed it from the library) and that book doesn't
happen to be the one with the index, how do they find things? Although
you could put only a volume-specific index in each volume, it's often
very useful to have a master index that tells the user clearly "you
can't find what you're looking for in this volume, but can find it in
Volume 3".
On the other hand, you might not be able to sell your boss on the extra
cost of repeating the index multiple times. If that's the case, create
a single index for each volume, and make the overall index available as
part of the online help. No cost to put it online, unlike printing it.
<<Also, where to put the TOC for the courseware?>>
Ditto. That's particularly true for online information, since it costs
nothing to repeat the TOC as many times as you want.
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