Re: Documenting SOPs?

["Sandy Harris" <sandyinchina -at- gmail -dot- com>]

Gildemeister, Sherrian <Sherrian -dot- Gildemeister -at- sogeti -dot- com> wrote:

>  Can anyone point me to some resources that cover the process of
>  documenting Standard Operating Procedures in an IT environment?
>
>
>  Is anyone familiar with a formal distinction between Standard
>  Operating Procedure and Current Best Approach, and could anyone point
>  me to a resource that discusses the differences?

The RFC series of documents that define the Internet protocols
come in various flavours. They all start out as Internet Drafts.
On the standards track, the idea is to evolve through Proposed
Standard and Draft Standard to Standard. However, there are
lots of others not on the standards track, including a whole
set of Best Current Practice documents.

Details at www.rfc-editor.org

Formal definitions, in excruciating detail:
ftp://ftp.rfc-editor.org/in-notes/rfc2026.txt

For all I know, other standards bodies such as IEEE or
ISO do something similar. It would be worth looking
there too.

--
Sandy Harris
Zhuhai, Guangdong, China
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