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Subject:RE: Content of Help Systems From:"devdra darke" <devdra -at- sympatico -dot- ca> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 21 Sep 2005 15:53:40 +0000
There is no right answer, but as a user, I prefer identical content
(excluding installation information and screen shots) in both the online
help and the guides (whether they are printed, pdf, or both). That said, I
want a help system that is easy to navigate and context-sensitive help at
the screen/dialog level.
My thought, let me choose my medium (pdf, printout or help). Don't force me
to look more than one place for the answer I seek, whether it be concept,
task, or what the heck does the RTFM check box do?
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