RE: Why Aren't Open Source Tools Being Considered?

[eric -dot- dunn -at- ca -dot- transport -dot- bombardier -dot- com]

bounce-techwr-l-106467 -at- lists -dot- techwr-l -dot- com wrote on 08/18/2005 05:36:49 PM:
> Maybe it's the fact there aren't training courses or $75 manuals that
> you can purchase for them.  (Obviously, something that requires you
> spend a lot of money just to learn it must be better, right?)

Sometimes, paying a lot up front is cheaper than bleeding unknown amounts 
later.

A directed installer, a known quantity as far as the software package, a 
manual, and even pay as you go customer service is a known quantity and 
cost.

What does it cost to install, troubleshoot, learn, and support the OS or 
"free" software? Accessing user groups is free. The time spent using and 
monitoring them is not.

Eric L. Dunn
Senior Technical Writer

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