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RE: Scroll Wheel Use on Logitech Mouse using FrameMaker 7
Subject:RE: Scroll Wheel Use on Logitech Mouse using FrameMaker 7 From:"Downing, David" <DavidDowning -at- Users -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Thu, 5 May 2005 11:14:18 -0400
Okay, with respect to THIS particular situation, I'm sure you're right,
but in my case it was the mouse. At first, I hoped it WAS a software
issue, so I sought out a co-worker who tested it on another computer and
determined that it was a mechanical problem.
In any case, I was most unsatisfied with Logitech's website, which I
found extremely difficult to navigate.
-----Original Message-----
From: Fred Ridder [mailto:docudoc -at- hotmail -dot- com]
Sent: Wednesday, May 04, 2005 2:51 PM
Subject: RE: Scroll Wheel Use on Logitech Mouse using FrameMaker 7
It's not a problem with the mouse. It's a problem with how the
mouse driver interacts with FrameMaker specifically. The same
well-documented problem exists with FrameMaker using current
Microsoft mouse drivers, and probably other wheel mouse drivers
as well. Don't condemn Logitech for what is really Adobe's
problem with FrameMaker.
My opinions only; I don't speak for Intel
Fred Ridder
Intel
Parsippany, NJ
>From: "Downing, David" <DavidDowning -at- Users -dot- com>
>Subject: RE: Scroll Wheel Use on Logitech Mouse using FrameMaker 7
>Date: Wed, 4 May 2005 13:04:27 -0400
>
>So you've had a bad experience with Logitech too. I bought one of
their
>mice and the left mouse button quit working after about six months. I
>ended up buying a new mouse because it wasn't worth the trouble of
>replacing it. Among other things, they don't have a toll-free number.
>So they might have re[placed it, but only after I waited on hold
>forever and went through a long troubleshooting process with them --
all
>on my dime.
>
>-----Original Message-----
>From: classe -at- charter -dot- net [mailto:classe -at- charter -dot- net]
>Sent: Monday, May 02, 2005 8:51 PM
>Subject: Scroll Wheel Use on Logitech Mouse using FrameMaker 7
>
>I am using FrameMaker 7 on a Dell Latitude Laptop running Windows 2000
>with
>a Dell Mouse made by Logitech. The Dell Mouse is a model M-S69. I
loaded
>Logitech Mouse Ware V9.79.1 but I cannot get the scroll wheel to work
in
>FrameMaker 7. I have done this before on two older PC's using a
Logitech
>Mouse with the Logitech drivers and had no problems. The device
>information
>in the Logitech driver calls the mouse a Wheel Mouse on PS/2 port. The
>hardware calls the mouse a Logitech Compatible Mouse PS/2. Does anyone
>have
>any ideas why the scroll wheel does not work properly?
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