RE: Client Complaint

Subject: RE: Client Complaint
From: "Kathleen" <keamac -at- cox -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 18 Apr 2005 14:52:52 -0700


Bonnie,

This is so hard to believe that I think you should regard it as a
compliment, and perhaps a poorly worded effort at communication ("whoa
there, I can't get to this for a while. What's the timeline?").

Also, perhaps a need to keep the lines of communication open and/or
discuss timelines? I'd be interested in what others think about this
whole event (not that we want to over-analyze :-)

>> A client for whom I am converting books to Microsoft Word (from
PageMaker
>> via PDFs) has complained that I am moving too fast and that he cannot
>> keep up. All I did was send him four completed manuals over the
weekend.
>> He asks for a few days so that he can respond to my e-mails.....




^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

WEBWORKS FINALDRAFT - EDIT AND REVIEW, REDEFINED
Accelerate the document lifecycle with full online discussions and unique feedback-management capabilities. Unlimited, efficient reviews for Word
and FrameMaker authors. Live, online demo:
http://www.webworks.com/techwr-l

---
You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- techwr-l -dot- com
Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.



References:
Client Complaint: From: Bonnie Granat

Previous by Author: Creating a style guide?
Next by Author: Re: Why should I be worried about the merger?
Previous by Thread: Re: Client Complaint
Next by Thread: Re: Client Complaint


What this post helpful? Share it with friends and colleagues:


Sponsored Ads