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Subject:What do you want from an online-help/-assistance? From:"Jens Reineking" <J -dot- Reineking -at- interkomelectronic -dot- de> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Tue, 5 Apr 2005 15:13:45 +0200 (CEST)
Partly out of curiousity, partly because I'm going to do online-help somewhen in the future:
What do you want from an online-help/-assistance? From the point of view of the user and from the
point of view of the author?
What's great about existing system? What's still missing? What would your *ideal* system be like?
If you have any examples/references, that would be great too!
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