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Re: hosting help on a website

Subject: Re: hosting help on a website
From: dmbrown -at- brown-inc -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 18 Mar 2005 12:43:03 -0800


Jones, Donna wrote:

An obvious con is that, if your internet connection goes down, you have no online help. Your end users could find this very annoying. Will there be a local version at all that they can use as a backup?

One other thing to consider--will all of your end users have internet access? For example, some international areas may not have access to it as readily as others. Again, will there be an option for a local version?

These aren't issues if your help is documenting a web-based application like Yahoo!, Google, Hotmail, and so on.

--David

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RE: hosting help on a website: From: Jones, Donna

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