Re: STC chapter question -- what should an employer expect?

Subject: Re: STC chapter question -- what should an employer expect?
From: Bill Swallow <techcommdood -at- gmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 4 Mar 2005 22:43:44 -0500


> What would you, as the employer (meaning the boss of the pubs manager)
> want to get in return for signing your crew up for the STC?

Boss of a techpubs manager? That is, a manager of managers?

That's easy!

Heightened productivity and happier customers.

Anything else isn't important at that level. Productivity is
downward-looking into the organizations they manage, and happy
customers is upward-looking into the c-level sphere of influence. Both
tie directly to the heaviest influence of all... the bottom line.

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Follow-Ups:

References:
RE: Control Issues: From: Oja, W. Kelly
STC chapter question -- what should an employer expect?: From: T.W. Smith

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