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This is something that's going to be happening a lot more in the future,
because the folks who sell us fonts designed for use in printed docs
are seeing $$$ whenever someone creates a PDF. The answer is,
simply, to not buy any fonts that don't specifically state in their EULAs
that they can be embedded and to demand that information from anyone
offering to sell you fonts before you buy them. In your case, your most
immediate solution is to find another supplier of Helvetica whose terms
will allow you to embed, trash the Helvetica you're using now and let
its creator know why you won't be using any more of their fonts. If
enough font users let the manufacturers know they won't buy fonts they
can't embed in a PDF, this practice will die out before it gets a chance
to spread any further than it already has.
I have been lucky so far in life not to have to wrestle with too many
font problems, and I'm really at a loss. Has anyone run into a similar
problem before? Has something changed in Windows font management with
XP, or Acrobat with version 6, so that it was previously possible to
embed a font but not now? Is there a setting I should be checking? All
help greatly appreciated!
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