RE: Usability abuse? (Take II)

Subject: RE: Usability abuse? (Take II)
From: "Goldstein, Dan" <DGoldstein -at- DeusTech -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 15 Nov 2004 12:11:50 -0500


> -----Original Message-----
> From: Lee Hunter
> Sent: Sunday, November 14, 2004 7:08 PM
> To: TECHWR-L
> Cc: TECHWR-L
> Subject: Re: Usability abuse? (Take II)
>
> Andrew Plato wrote:
>
> > This notion that somehow all writers are usability experts
> is nonsense.
>
> Yes, of course it's nonsense!
>
> But you're pulling this 'notion' completely out of your own head. It
> wasn't actually suggested by anyone on this list.
>

Yes, it was. Steven O. wrote:

"Anyone who uses a product, whether during development or real-world use, is
ibso-facto [sic] a usability expert... As a practical matter, technical
writers are the ideal usability experts during the development cycle
because, if the documentation is being done right, it is thorough and
comprehensive... Users of any kind -- provided they are sufficiently
articulate to identify the problems they encounter, and imaginative enough
to offer alternatives -- are the usability experts..."

Anyone who thinks I quoted Steve out of context, please correct me as to his
intent.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ROBOHELP X5 - SEE THE ALL NEW ROBOHELP X5 IN ACTION!

RoboHelp X5 is a giant leap forward in Help authoring technology, featuring all new Word 2003 support, Content Management, Multi-Author support, PDF and XML support and much more! View an online demo: http://www.macromedia.com/go/techwrldemo

---
You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- techwr-l -dot- com
Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.



Follow-Ups:

Previous by Author: RE: Tech Writers are not Usability Experts by default?
Next by Author: RE: Em-dashes and En-dashes in RoboHelp
Previous by Thread: RE: Usability abuse? (Take II)
Next by Thread: RE: Usability abuse? (Take II)


What this post helpful? Share it with friends and colleagues:


Sponsored Ads