RE: TW and QA

[Sue Ellen Colter <sea -at- best -dot- com>]

On 10/20/04  Simon North <Simon -dot- North -at- quintiq -dot- com> wrote: 

>I spent six years as an aircraft electronics technician (avionics) and
>often appreciated how things had been designed so that they simply could
>NOT be installed or connected incorrectly. 

When I worked for an aerospace company, there was a human factors engineer
who verified that parts could be installed only one way. For example, if
the lid of a square box contained connectors, the screws attaching the lid
would be located so that the lid could only be attached when it was
oriented properly. 

Manufacturing engineers wrote the procedures; QA and human factors verified
them. After having seen many of the procedures, I wish that tech writers
had been part of the team; the instructions would have been better written. 

sue ellen

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