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Subject:Re: How do you read a User Manual From:"Gene Kim-Eng" <techwr -at- genek -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Tue, 15 Jun 2004 15:19:19 -0700
I might go through a UM for an app I had never used before front
to back prior to installing it, but if I did I'd be skimming and wouldn't
retain very much. Once it's up and running, I'd be looking in the TOC
and index for specific subjects. I would neither read it intently through
nor want to wade through a lot of background information about "how
I got there," but would want to know how to get where I want to be
*from* where I am. I vote for (oh, look, a butterfly) crossreferences.
Gene Kim-Eng
----- Original Message -----
From: "John Posada" <JPosada -at- isogon -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Sent: Tuesday, June 15, 2004 2:30 PM
Subject: RE: How do you read a User Manual
Hi, guys...I'm having a discussion with someone at my company, and
unfortunately, he's several layers above me in the company pecking
order, so I have to be careful how I approach this with him.
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