Re: Minding their Ps and Qs at Jasc

Subject: Re: Minding their Ps and Qs at Jasc
From: "Mike O." <obie1121 -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 21 Apr 2004 15:38:48 -0400


Goldstein, Dan wrote:

I've got a brand new copy of Paint Shop Pro 8 with a brand new manual, right
out of the box. Guess what? The index pagination is incorrect.

You could always try the Photoshop user guide, just send $649 to Adobe :-)

I'd be inclined to cut JASC a break.... after all, PSP8 is only $99 USD, and the manual is free: http://www0.jasc.com/pub/psp8gid.pdf

Sure, you could stand on your rights as a paying customer, but this would be a good instance to practice "Good, fast, cheap - pick two."

It should have been an easy error to detect and an easy error to fix before
they printed the manual. It can be a big problem for anyone who wants to
actually use the index. ("What you're looking for isn't actually on that
page, but it's in that general vicinity.")

If you really can't find something, search the PDF.

Mike O.

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