Update on Keyboard and/or Mouse instructions in the help

Subject: Update on Keyboard and/or Mouse instructions in the help
From: dan -dot- gallagher -at- pulsartech -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 22 Mar 2004 11:31:39 -0500

Hi fellow whirlers,
After some very good replies from this list, thanks, I asked a couple
owners here about having both keyboard AND mouse instructions in our help
delineating every single underlined letter for menu commands etc.. It
seemed to me that all that excess cluttered up the help. And I agree with
Sue Gallagher, no we're not married <grin>, about minimalization.

Whew! what a burden lifted off my shoulders, I was so caught up with this
that it detracted from the real purpose, to help customers USE the product.
I think my life with help just got streamlined big time.

Proactive vs. reactive.

Thank you folks, I really appreciate you all. You're a valuable resource.

ps. Andrew, I never give attitude, that one time was it about my boss's
protoge knocking my need for exp. tools and updates, a long time ago. I
know tools don't make a writer, I just had to stand my ground and stick up
for my tools, that's all.


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