RE: Robo Training

[Mailing List <mlist -at- ca -dot- rainbow -dot- com>]

Rowles, Carol [mailto:crowles -at- fnis -dot- com]
> I'm trying to get my company to pay for RoboHelp training.  Due to the
> cost, you can imagine their reluctance.  I am self taught and 
> have been
> using Robohelp for 6 years, but I know there are things I'm doing the
> "hard way".  I need feedback on the Basic/Intermediate training they
> offer.  

[...] especially if you've used the product for a
> few years before attending the training.  You can email me 
> directly if you wish. 

Don't you dare. I'm interested in this for much the same 
reason... except that I've got only a few months with RH.

I really don't wish to spend my money or my employer's money 
on instruction that will be either 

 - beneath me
or
 - over my head.

I think that for much software training, there's a window 
of opportunity, during which a new-ish user can still 
benefit and get his/her money's worth. That window starts 
at day one of software acquisition, and expires.... 
when, actually?

Yes, a lot of training companies offer Basic, Intermediate, 
and Advanced courses, but it's painful to sit through a 
Basic course when it turns out that you are "Advanced" 
according to their curriculum.  It's equally painful 
to step into an Intermediate or Advanced course and 
find out that you are up-to-speed on (maybe) one 
third of the content, and have never even seen the 
most basic aspects of the other two thirds (which you 
would have gotten from Basic, but which you don't 
use in your work and will forget in three weeks).

I'm also aware that many suppliers will customize 
their presentation.  That's fine for humongo companies 
that can field a sizeable class of students who are 
all at the same level. It's sorta moot for a company 
that has a Customer Docs department of one (hi there!).

So, what's the scoop on Robo Training (tm) ??

Admonishments to avoid a provider or course are easily 
as valuable as recommendations to sign up. Suggest away!

/kevin