RE: Building a documentation knowledgebase

Subject: RE: Building a documentation knowledgebase
From: chevotilburg -at- postmaster -dot- co -dot- uk
To: techwr-l -at- lists -dot- raycomm -dot- com
Date: Tue, 17 Feb 2004 05:10:19 -0700

> If both you and the trainer have (legitimately) full
> calendars without this new make-work project, then

We've been asked to put some priority on this. The guy in charge has been
asked to drop his current task and spend full time on it.

> One thing that you could do is to point this out
> and suggest that the company rent the services of
> a consultant who has some actual experience in this

My boss at the time put this plan in motion- even had a consultant come by
but it was shot down. :( Based on everyone's comments - i'll put forward
the following:

- requirements per group and current workflow per group
- end result each group would like to see
- an owner per group
- how this affects the current work flow
- solution that would suit all groups

I"ll let you know how it goes.





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