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Re: Graphics in lines of text

Subject: Re: Graphics in lines of text
From: Dick Margulis <margulis -at- fiam -dot- net>
To: patrick_a_brady -at- hotmail -dot- com
Date: Thu, 29 Jan 2004 22:30:51 -0500

patrick_a_brady -at- hotmail -dot- com wrote:

We use FrameMaker 6.0 to create our user manuals and documentation. Recently, a marketing person suggested we insert a small thumbnail in the
text of the actual button that a user pushes. So, instead of "Press
Enter," it would be "Press (then you'd see the graphic of the key)". He
wants this throughout our manuals. We're resisting this request. First,
it plays havoc with line spacing; we don't think our users need it (the
marketing person is telling us about 'eye movement' studies, and saying
how much easier it is to comprehend); and, since many of our manuals are
translated, we fear major problems if we insert graphics within the text.

Does anyone have experience with this? Can you give us any advice?


The marketing person is wrong on SO many levels. The good news is that marketing people tend to have short attention spans. Tell her or him thanks for the suggestion and you'll look into it. Then let it drop.




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