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Subject:RE: How to deal with incorrect editing From:"Goldstein, Dan" <DGoldstein -at- DeusTech -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Mon, 29 Dec 2003 16:34:26 -0500
Thanks, Peter. And before anyone else dons armor to defend the
User-in-Distress: The grammatically incorrect sentence ("These are fraud
emails") is just as easily understood as the corrected version.
All this time we thought we were beating a dead horse, and it turned out to
be a hamster.
Dan Goldstein
> -----Original Message-----
> From: Peter
> Sent: Monday, December 29, 2003 4:29 PM
> To: TECHWR-L
> Subject: Re: How to deal with incorrect editing
>
> Chuck Martin wrote:
> >
> > I always try to emphasize that the goal is what's best for
> users. And
> > explain how wordy and passive content makes information
> harder to find. It
> > may actually dawn on them that we're actually an authority
> on the concept.
> >
>
> The goal is what's best for the company. Without the company
> there is no
> paycheck. Of course the users must understand the documentation, but
> what' best for them may not always be what's best for the company.
>
> Peter
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