RoboHelp problems...

Subject: RoboHelp problems...
From: "Diane Evans" <diane_evans -at- hotmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 27 Oct 2003 14:48:20 -0800


Oh, ye great ones out there...

I just began using RoboHelp after nearly two years of doing other stuff. My last version was RoboHelp 9.1 or something like that.

Anyway, I am now using the latest RoboHelp Office. I am trying to create a RoboHelp HTML file (RoboHelp for HTML Help X4.1 Build 392 on Windows XP).

So, I created my little help file and compiled it. I opened the compiled .chm file, and found that my opening page was NOT the one I wanted. How do I fix this. Hmmm, I thought, I should check the RoboHelp Help file instead of bothering you nice folks out there.

ACK! I cannot open the "Help" file. I click "help," my computer whirrs, and nothing happens. I press F1, and nothing happens. I have no idea where my help file went to.

Unfortunately, I did not install RoboHelp myself, and trusted our network person to install it (among other things, he didn't install the icons on my desktop -- he just doesn't like icons. Could this have contributed to the problem?). If necessary, I can get the disk back, but it could be a pain -- many of our disks are kept 5 miles from my little cubicle.)

So, any suggestions?



Diane Evans
Technical Writer

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