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Subject:RE: I got thrown for a loop. From:"whitedh" <whitedh -at- comcast -dot- net> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Mon, 13 Oct 2003 13:26:42 -0400
>>My manager, who is Marketing Director (yeah, I know....), and who has
shared my passion for creating usable products, wrote this response: "And
what is the benefit of the user knowing who they are?"
Sheesh. What's the value of personalizing an application? It's not critical,
but it certainly makes the system more personable. "Hey, someone knows who I
am!" Of course, there may be some who fear the machine knowing them
personally. It's not possible, I feel, to quantify the benefit of adding
this touch, but it may make the web app more warm and friendly to the user.
Wouldn't that help?
Don White
804.795.2914
whitedh -at- comcast -dot- net
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