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Subject:RE: Linux users' expectations of online help From:John Posada <JPosada -at- book -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Tue, 23 Sep 2003 12:49:45 -0400
Sorry, John..but half way through that explanation, my eyes had glazed over
and I'd forgotten what the question was.
I think they should have cut the portion a little smaller. if you need an
explanation that long to compose an email, there must be something wrong.
>Is the help for Outlook better?
I don't know if the help is better...I do know that I don't need a help
explanation to compose a message.
John Posada
Information Hunter-Gatherer
Special Projects; Information Technology
Barnes&Noble.com
NY: 212-414-6656
>To me this means that thousands of former Windows users will be bringing
>their expectations to Linux-based apps.
You mean they'll expect plenty of BSDs? Oops. </opportunistic Windows
bashing>
OK, I'll take the Pepsi Challenge.
Is it a fact, or is it an unfounded supposition, that Linux is worse than
Windows or Mac for documentation? I'm typing this message in KDE, a GUI
front end to Linux. I'm using a built-in mail client called KMail. So let's
say I need help on mail composition parameters for the application.
Up comes the help in a familiar-looking browser with left-hand navigation &
toolbar. And here's what it says about settings (formatting deleted):
=============
Automatically append signature lets you toggle whether to automatically
include your signature as defined in the identity page [link].
Use smart quoting will break long lines but will try to keep the correct
quoting (e.g. the '> ' will always be at the start
=============
More Meat. Less Fluff.
Is the help for Outlook better?
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