RE: topics opened via cross modular link not displaying properly

Subject: RE: topics opened via cross modular link not displaying properly
From: "Pete Lees" <PD -dot- Lees -at- btinternet -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 30 Jul 2003 20:07:33 +0100


Peter,

> I have developed a large modular html help system with numerous links
> between chm files. Recently I noticed that on my home machine when I jump
> to a topic via a cross modular link, the html file appears in the topic
> pane but the style sheet and graphics linked to the html file do not load.
> If I open the same topic through the contents pane, the entire topic
> displays fine. At work the links work fine. The only potential culprit I
> can think of is that at home I've recently upgraded to Windows XP and
> Internet Explorer 6 while the office is running Windows 2000 and IE5.
> Could this have somehow caused the problem? Has anybody ever heard of
> this?

I'd suggest that you first delete the file hh.dat, which you should find in
this directory:

\Documents and Settings\%username%\Application Data\Microsoft\HTML Help

If this file has been corrupted, or if it's no longer compatible with the
installed version of HTML Help, then your help files may behave
unpredictably. As the function of hh.dat is to store information about all
the HTML Help files on your system -- any changes that you've made to the
size and position of the windows, for example, and lists of favourite
topics -- you'll obviously lose this information when you delete the file.
However, Windows will create a clean version of it when you next open any
help file.

You could also try installing Microsoft Critical Update 811630, which is
available from this page:

http://support.microsoft.com/?kbid=811630

This will install the latest version of the HTML Help viewer components.

If you continue to have problems then you could use MJ's Help Diagnostics to
check that the HTML Help components are properly installed and registered.

http://helpware.net/downloads/index.htm#MJs

Pete



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