RE: Bug tracking application

[John Posada <JPosada -at- book -dot- com>]

> have testers (both integration and system) who report bugs 
> against the documents on occasion. As Tech Pubs, we don't 
> put things we find into the system since we know about the 
> problems, but it gives others a chance to report missing, 
> incorrect, needed information. Once the PRT is assigned to 
> tech pubs, I get an automatic notice.

The only difference, that I like, is that anyone can post a bug and assign
it to anyone they choose. Takes the subjective assignment factor out of the
loop. If someone thinks it's important enough, they can assign it to the CIO
of the corporation, though the first time they assign an inappropriate bug
to David is the last time they post an inappropriate (or appropriate) bug to
anyone.

John Posada, Senior Technical Writer
Barnes&Noble.com
"If you're afraid to be second-guessed, you better not make any decisions."
    --Hal Sutton, America's 2004 Ryder Cup Captain

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