RE: Suggestions for a server-side, JSP-based on-line help system

[David Castro <thetechwriter -at- yahoo -dot- com>]

> What I am faced with now, though, is the need to 
> * authenticate users;
> * make a library of different help sets available based on a user's profile;
> * and scale the number of documents and the number of users served across
> multiple, load-balanced servers.

I have created a web site specifically aimed at teaching technical writers how
to use JavaServer Pages to enhance online documentation for users. It includes
things such as customizing the content of the help based on the user.

JSP is "tacked onto" whatever help-production system you choose, be it
eHelp's/Quadralay's/whoever's web-based help or your own HTML solution, rather
than replacing the content-generating application.

If you have any JSP-specific questions, please feel free to contact me
directly.

-David Castro
 email[at]davidcastro[dot]com
 http://jsp.davidcastro.com

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