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Re: Interview what Interview? (WAS: Capturing info during meeting s with SMEs)
Subject:Re: Interview what Interview? (WAS: Capturing info during meeting s with SMEs) From:"Michael West" <mbwest -at- bigpond -dot- net -dot- au> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Mon, 9 Jun 2003 09:28:58 +1000
Eric wrote:
> Part of the value I add is providing the big picture
> and user perspective...and throwing away an
> awful lot of "how this product works" information that's
> irrelevant to our users' needs.
Understanding the product information needs of the
audience, and knowing how to satisfy those needs --
that to me sums up what distinguishes the technical
communicator from any other role in the technical
sector. The better we are at making our employers
understand and appreciate this role, the better off
we'll be as a profession.
--
Michael West
Melbourne, Australia
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