Re: Capturing info during meetings with SMEs

[kcronin -at- daleen -dot- com]

Natalie asks:
> What is the better way to capture info exchanged during meetings with =
> SMEs when taking notes is not fast enough? Is the use of a voice =
> recorder useful? Are people comfortable with that? What are your tips =
> and experiences?


I've used tape recorders (a boombox on the table between us), and one time
a video camera when there was extensive whiteboarding. I prefer audio
tapes - I found video to be more of a hassle to transcribe, what with all
the pausing, rewinding, etc.

Surprisingly, I've never had problems with SMEs being uncomfortable with
this. Instead, I think it showed how much I valued their time, by being
willing to create recordings I could refer to without troubling them
repeatedly over the same issue.


Keith Cronin
audio tapes don't add 10 pounds, either

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