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No, not Jared Spool (although Jared has done some wonderful work on Web usability), but Alan Cooper. To learn more, read _The Inmates Are Running the Asylum_
HTH!
-Sue Gallagher
>
> From: "Lisa Wright" <liwright -at- earthlink -dot- net>
> I have been leaning toward the idea of personas--I believe that's Jared
> Spool's concept. I've only read bits and pieces and need to do more
> research into it...
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