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Subject:Re: shortsighted or realistic? From:stephen -dot- arrants -at- attbi -dot- com To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 26 Mar 2003 21:30:07 +0000
Well, it isn't as if The Wire Exchange is all that complicated a site to use. I
think they're providing the level of help that their bare-bones site requires.
Coincidentally, I was browsing toyota and honda sites today (my old 13-year old
corolla is in the death throes), and appreciated not only the availability of
Help, but how well-written it was.
steve arrants
> Anyway, out of curiousity, I looked up the dotcom's website today. They are
> actually still in business. I clicked the Support link, and found the
> following paragraph:
>
> "Online help is a nice feature, but honestly not many people use it. Should
> you have any questions or problems regarding [Company Name] or would like to
> help with our web site, please email us at Support@ XXXXXXX.com. We will
> respond to your message as quickly as possible. Also, please provide us with
> a phone number where we can reach you during business hours."
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